GOOGLE REVIEWS FOR MELBOURNE TRADIES
More Google Reviews. More Local Jobs. Without Chasing Anyone.
Most businesses know reviews matter.
They just don’t ask consistently.
Most tradies have happy customers who never leave a review - not because they don't want to, but because nobody asked at the right moment. Our automated system sends a personal SMS after every job. Customers tap once and rate their experience. Reviews build consistently. Your Google Maps ranking improves. Your phone rings more.
Safe, Simple & Compliant
✔ No fake reviews
✔ No Google account access required
✔ Opt-out included
Designed to protect your reputation, not risk it.
WHAT YOUR GOOGLE PROFILE LOOKS LIKE WHEN IT'S ACTUALLY WORKING
How It Works
No apps. No manual follow-ups. No disruption to your team.
Step 1
Already Have Past Customers?
We'll send a one-off review request to your existing customer list - most businesses see 15–45 new reviews within a week.
Step 2
Ongoing Trigger For New Customers
A job completes, payment is received, or a positive moment occurs.
Step 3
Smart SMS
A friendly review request is sent automatically.
Step 4
Results
Your Google Maps ranking improves. Your phone rings more.
A heater repairer in Ferntree Gully had 7 reviews when we started - the last one posted eight months earlier. Six days after launching their past customer review campaign, they had 64. They were getting calls from new jobs within 14 days. The automation has been running in the background ever since, collecting new reviews after every job without them lifting a finger.
"We've been working with Claire to manage our website and google business profile, and the results have been incredible."
A plumber in Warrandyte had 4 reviews and a 3.2-star rating. Five days after their past customer campaign, they had 50 reviews and a 4.8-star rating - and became the first plumber locals find when they search in Warrandyte.
"I knew I had happy customers, I just needed to find someone to help me collect them to lift my Google rating."
How does the review automation actually work?
After a job is completed a polite SMS is automatically sent to your customer with a direct link to your Google review page. One tap takes them straight to the review box - no searching, no navigating. The timing is set for when the customer is most likely to respond positively, typically within a few hours of job completion.
Will automated review requests get my Google profile penalised?
No - requesting reviews from genuine customers is explicitly permitted by Google's guidelines. What Google prohibits is fake reviews, incentivised reviews and review gating. Our system only contacts real customers who have used your service and never offers incentives. Every review collected is genuine.
What if a customer leaves a negative review?
Negative reviews happen to every business. The best response is to reply calmly, acknowledge the concern and offer to resolve it offline. A well-handled negative review often builds more trust than no negative reviews at all because it shows how you handle problems. We can advise on response wording if needed.
How many reviews can I expect from the past customer campaign?
It varies depending on the size and recency of your customer list. Most Melbourne tradies with a few years of operation see between 15 and 50 new reviews from the initial campaign within the first week. A Warrandyte plumber we worked with received 46 new reviews in 5 days from a single campaign.
Is there a lock-in contract?
No. Month to month only.
Find out where your business ranks - free
Book a free 10-minute visibility check. We'll show you where you appear in local searches, how your competitors compare, and exactly what we'd fix first.
No obligation. No hard sell. Takes 10 minutes.
Helping Melbourne electricians, plumbers and service businesses get more Google reviews, rank in the top 3 on Google Maps, and never miss a job enquiry.
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Supporting trades across Melbourne's eastern suburbs including Forest Hill, Nunawading, Box Hill, Blackburn, Ringwood and Bayswater.
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